I just switched from using a PC to a Mac and need to be able to IM with some people who use MSN Messenger. On my PC I was using Gaim, a great IM client that lets you connect to AIM, MSN, and Yahoo, and I never had a problem logging into the MSN Messenger system.
But, after installing MSN Messenger on my new PowerBook and trying to login, I received the following message:
I waited for the email. It never came. I tried again. Still no email. So I filled out the support form on the MSN Messenger Technical Support page. Twelve hours later I got a response telling me the problem is with MSN Hotmail and has been referred to them. Six hours after that I got a message from MSN Hotmail Technical Support telling me the problem is with the Microsoft Passport Network and giving me a link to that support page, which is the same support page I started with. I fill it out again but this time I indicate the problem is with the Microsoft Passport Network rather than MSN Messenger
38 hours later I got a response telling me the problem is with MSN Messenger and giving me a link to the same page on which I submitted my original support request.
Now what?
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