In late December I decided to switch my phone, Internet and cable TV service from RCN to Comcast. Almost three weeks later Comcast is still waiting for RCN to allow them to make the switch. Comcast reported that RCN is the only provider with which they have this problem and that sometimes it takes as long as a month and a half. And I'm sure I'll continue to get billed for RCN's service (or lack of service) in the meantime.
Currently Reading
36 Arguments for the Existence of God: A Work of Fiction by Rebecca Newberger Goldstein
Who's Got Your Back: The Breakthrough Program to Build Deep, Trusting Relationships That Create Success--And Won't Let You Fail by Keith Ferrazzi
How Breakthroughs Happen: The Surprising Truth About How Companies Innovate by Andrew Hargadon
The Innovator's Solution: Creating and Sustaining Successful Growth by Clayton M. Christensen
The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations by Robert L. Cross
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